Shipping policy

Shipping Policy – navibeer

Last updated: September 2026

 

Thank you for purchasing from navibeer. This delivery policy sets out all relevant delivery rules for orders within the United Kingdom and cross-border orders to help you understand what to expect after placing an order.

 

Order Processing and Pre-Shipment Inspection

Once your payment is confirmed, our team will complete order verification, product inspection and packaging within 1–2 working days. Orders are not processed on weekends and UK public holidays. Any orders submitted during these periods will be processed on the next working day.

 

All products undergo strict quality inspection before dispatch. Our staff will carefully check for surface damage and use shock-resistant packaging materials to reduce the risk of damage during transit. We will send the tracking number to your email once the parcel is dispatched.

 

Delivery Methods and Estimated Delivery Times

Delivery times are calculated from the date the parcel leaves our warehouse. Actual delivery times may be slightly delayed due to courier backlogs, severe weather or delays in international customs clearance.

  • Standard Delivery: 10–18 working days
  • Express Delivery: 5–9 working days

 

Shipping costs will be calculated automatically and displayed at checkout.

 

International Delivery, Duties and Customs

navibeer ships to most regions worldwide. Please note: the order amount you pay does not include import duties, customs charges or local taxes. These additional fees are the responsibility of the recipient and will be collected when the goods arrive at the local customs office. We have no control over the time required for customs inspections and therefore cannot calculate these extra charges for you in advance.

 

Parcel Tracking

You will receive an automated email containing a tracking code once the parcel is handed over to the logistics provider. The courier system may take up to 48 hours to refresh and display tracking information. If you still cannot access valid tracking information after this period, please contact our customer service team.

 

Damaged or Lost Parcels

If the items you receive are damaged, or the logistics information indicates that the parcel has been lost in transit, please contact customer service immediately. You will need to provide your order number and relevant photos for our verification. We will assess the situation on a case-by-case basis and offer viable solutions in accordance with our terms.Custom text

Brand: navibeer

Email: navibeer@protonmail.com

Customer Service Hours: 9:00 AM – 9:00 PM (UTC+8), daily

Website Operator and Legal Business Name:

Changsha Qidi Trading Co., Ltd.

Registered Office: Room 602, No.74 Hongshan Road, Hongshanqiao Community, Hongshan Subdistrict, Kaifu District, Changsha City, Hunan Province

Our Unified Social Credit Code:91430105MADNU60H0J